Legal
Website privacy policy
The short version: this website doesn't use advertising trackers, and we never sell your information.
This policy covers this website only. How we handle your health information as a patient is explained in our Notice of Privacy Practices.
What we collect
- Information you send us. If you use the contact form, we receive your name, phone number, email (if you give it) and your message. We use it only to respond to you. Please don't include medical details in the form.
- Chat assistant. The "Ask us" assistant runs entirely in your browser. What you type is never sent to us or anyone else. The conversation is kept only in your current browser tab and is cleared when you close it. Please don't share personal health details in chat.
- Basic visit statistics. We use privacy-friendly analytics that count page visits without cookies and without identifying you.
What we don't do
- We don't use advertising or social media tracking pixels.
- We don't sell or rent your information.
- We don't use the contact form to collect health information.
Third-party services
- Patient Portal. The Patient Portal is run by healow (eClinicalWorks). When you follow that link, their privacy policy applies.
- Google Maps. Maps load only when you click "Show map." Google's privacy policy then applies.
- Fonts. Text fonts are loaded from Google Fonts.
Children
This website is not directed at children under 13, and we don't knowingly collect their information online.
Changes
If we change this policy, we'll update the effective date above.
Questions
Call 910-897-5521 or email office@lifelinkmedical.example.